Privacy Policy

Effective Date: January 2025 · Last updated: 17 October 2026

1. Introduction

This Privacy Policy explains how PT Bali Sunfish Safaris, trading as Bali Diving (Business Identification Number / NIB 9120101510265) ("Bali Diving", "we", "us") collects, uses, stores, and protects personal information obtained through our website, booking systems, and diving-related services.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

PT Bali Sunfish Safaris is the data controller responsible for your personal information.

2. Information We Collect

Personal identification data (name, email address, phone number).
Booking and transaction information.
Technical data (IP address, browser type, device information, logs).
Payment-related metadata processed securely by third-party providers.

3. How We Use Your Information

Process bookings, rentals, and purchases.
Communicate service-related information.
Improve website performance and safety.
Comply with legal and regulatory obligations.

Emails we send. When you register or sign in to our price list, we send you a short service email (a welcome or welcome back message) because you asked for our prices. We send diving tips, follow-ups and offers only if you have opted in, either with the optional checkbox when registering or with the "Yes, keep me posted" link in one of our emails. We record when and how you gave consent. Every email we send names us, shows our postal address and contains an unsubscribe link; you can also use the unsubscribe button in your mail app or simply reply "unsubscribe". Unsubscribe requests take effect immediately. If you sign in to our price list several days in a row, a member of our sales team may contact you personally to offer help.

4. Cookies & Tracking

Essential cookies are used for site functionality. Non-essential cookies (analytics/marketing) are activated only after explicit consent via our cookie consent system.

5. Data Sharing

We do not sell personal data. Data may be shared with trusted partners (payment processors, booking partners, hosting providers) only as necessary and legally permitted.

6. Data Retention

Personal data is retained only for as long as required for the stated purposes or as required by law.

7. Your Rights

Access, correct, or delete your personal data.
Withdraw consent for non-essential processing, including marketing emails, at any time and free of charge.
Object to or restrict certain processing activities.

8. Data Security

We implement reasonable technical and organizational measures to protect personal data. Absolute security cannot be guaranteed.

9. International Users

Our operations are based in Indonesia. By using our services, you consent to international data processing.

10. Changes

We may update this Privacy Policy at any time. Changes take effect upon publication.

11. Contact

PT Bali Sunfish Safaris (trading as Bali Diving)
NIB: 9120101510265
Email: [email protected]
Office: Jl. Bypass Ngurah Rai No. 46E, Sanur Kauh, Denpasar Selatan, Denpasar, Bali 80025 – Indonesia

Kebijakan Privasi

Berlaku: Januari 2025

1. Pendahuluan

Kebijakan Privasi ini menjelaskan bagaimana Bali Diving mengumpulkan, menggunakan, menyimpan, dan melindungi data pribadi melalui situs web, sistem booking, dan layanan wisata selam.

Dengan menggunakan layanan kami, Anda menyetujui praktik yang dijelaskan dalam Kebijakan Privasi ini.

2. Data yang Kami Kumpulkan

Data identitas (nama, email, nomor telepon).
Informasi booking dan transaksi.
Data teknis (alamat IP, browser, perangkat).
Metadata pembayaran yang diproses oleh pihak ketiga secara aman.

3. Penggunaan Data

Memproses booking, sewa, dan pembelian.
Komunikasi terkait layanan.
Peningkatan performa dan keselamatan.
Kepatuhan hukum dan peraturan.

4. Cookies & Pelacakan

Cookies esensial digunakan untuk fungsi situs. Cookies non-esensial hanya aktif setelah persetujuan melalui sistem cookie consent.

5. Pembagian Data

Kami tidak menjual data pribadi. Data hanya dibagikan kepada mitra tepercaya sesuai kebutuhan operasional dan hukum.

6. Retensi Data

Data pribadi disimpan hanya selama diperlukan atau sesuai ketentuan hukum.

7. Hak Anda

Mengakses, memperbaiki, atau menghapus data pribadi.
Mencabut persetujuan pemrosesan non-esensial.
Mengajukan keberatan atau pembatasan pemrosesan.

8. Keamanan Data

Kami menerapkan langkah teknis dan organisasi yang wajar untuk melindungi data. Keamanan absolut tidak dapat dijamin.

9. Pengguna Internasional

Operasional kami berada di Indonesia. Dengan menggunakan layanan, Anda menyetujui pemrosesan data lintas negara.

10. Perubahan

Kebijakan Privasi ini dapat diperbarui sewaktu-waktu dan berlaku sejak dipublikasikan.

11. Kontak