Syarat & Ketentuan Layanan
KBLI 93242 – Wisata Selam
Effective Date: January 2025
1. Penerimaan Syarat
Syarat & Ketentuan Layanan ("Ketentuan") ini mengatur akses dan penggunaan situs web,
sistem booking, platform digital, serta layanan yang dioperasikan oleh Bali Diving
("kami").
Dengan mengakses atau menggunakan layanan kami, Anda menyatakan telah membaca, memahami,
dan menyetujui untuk terikat oleh Ketentuan ini. Jika Anda tidak setuju, mohon tidak menggunakan layanan kami.
2. Kelayakan Peserta
Anda harus berusia minimal 18 tahun atau memenuhi usia legal di yurisdiksi Anda untuk melakukan booking.
Peserta di bawah usia tersebut hanya dapat mengikuti program tertentu dengan persetujuan wali yang sah
dan sesuai kebijakan keselamatan yang berlaku.
3. Ruang Lingkup Layanan (KBLI 93242 – Wisata Selam)
Sesuai KBLI 93242 – Wisata Selam, layanan kami dapat mencakup aktivitas scuba diving,
try diving/intro program, fun diving, snorkeling, freediving, trip/boat dive, pemanduan,
penyewaan peralatan selam, serta layanan terkait yang diinformasikan pada halaman produk/booking.
Seluruh layanan bergantung pada ketersediaan, standar keselamatan, kondisi cuaca/laut,
persyaratan sertifikasi, dan pertimbangan operasional lainnya.
4. Booking, Pembayaran & Harga
Harga dapat berubah sewaktu-waktu. Booking dianggap terkonfirmasi setelah pembayaran berhasil
atau setelah konfirmasi tertulis dari Bali Diving (sesuai metode booking yang digunakan).
Pembayaran diproses melalui pihak ketiga (payment gateway/bank). Kami tidak menyimpan data kartu penuh
dan tidak bertanggung jawab atas gangguan pemrosesan pembayaran di luar kendali kami.
5. Kebijakan Pembatalan, Refund, Return & Digital
Pembatalan, refund, return, rental, dan pembelian digital tunduk pada
Return, Rental & Digital Goods Policy kami.
Dengan melakukan booking/pembelian, Anda setuju pada kebijakan tersebut selain Ketentuan ini.
6. Tanggung Jawab Peserta
Anda wajib memberikan informasi yang akurat (nama, kontak, dan detail booking). Anda bertanggung jawab
memastikan memenuhi persyaratan kesehatan, kemampuan berenang (jika diperlukan), sertifikasi, dan standar keselamatan
untuk kegiatan selam/aktivitas air.
Anda dilarang menyalahgunakan situs, mengganggu keamanan sistem, melakukan penipuan,
atau aktivitas melanggar hukum.
7. Kesehatan, Keselamatan & Risiko Inheren Selam
Aktivitas selam dan kegiatan perairan memiliki risiko inheren (arus, gelombang, cuaca, tekanan bawah air,
faktor lingkungan, dan lain-lain). Dengan berpartisipasi, Anda mengakui dan menerima risiko tersebut.
Anda wajib mengikuti briefing, SOP, instruksi instruktur/dive guide, serta menggunakan peralatan sesuai arahan.
Demi keselamatan, kami dapat menolak atau menghentikan partisipasi jika kondisi dinilai tidak aman.
8. Perubahan Jadwal karena Cuaca/Operasional
Demi keselamatan, Bali Diving berhak menunda, memindahkan lokasi, menyesuaikan itinerary,
atau membatalkan aktivitas apabila kondisi cuaca/laut atau faktor operasional dianggap tidak aman.
Keputusan keselamatan bersifat final.
9. Peralatan, Kerusakan & Kehilangan
Peralatan rental diperiksa sebelum digunakan. Peserta bertanggung jawab untuk menjaga peralatan dengan wajar.
Kehilangan, kerusakan, atau komponen hilang dapat dikenakan biaya perbaikan/penggantian sesuai penilaian kami.
10. Hak Kekayaan Intelektual
Seluruh konten situs (teks, foto, video, logo, desain, dan materi digital) adalah milik Bali Diving
atau pemberi lisensinya. Dilarang menggandakan, mendistribusikan, atau menggunakan secara komersial tanpa izin.
11. Layanan Pihak Ketiga
Layanan kami dapat terhubung dengan platform pihak ketiga (payment, training provider, transport, dll).
Bali Diving tidak bertanggung jawab atas kebijakan, perubahan, atau gangguan layanan pihak ketiga tersebut.
12. Batasan Tanggung Jawab
Sejauh diizinkan hukum, Bali Diving tidak bertanggung jawab atas kerugian tidak langsung, insidental,
khusus, atau konsekuensial yang timbul dari penggunaan situs/layanan atau partisipasi aktivitas.
Layanan diberikan "sebagaimana adanya" dan "sebagaimana tersedia".
13. Ganti Rugi (Indemnifikasi)
Anda setuju untuk membebaskan dan mengganti rugi Bali Diving, pemilik, staf, partner, dan afiliasi
dari klaim/kerugian yang timbul akibat pelanggaran Ketentuan ini atau tindakan Anda.
14. Privasi
Penggunaan layanan juga tunduk pada Privacy Policy kami.
15. Hukum yang Berlaku & Yurisdiksi
Ketentuan ini diatur oleh hukum Republik Indonesia. Sengketa tunduk pada yurisdiksi pengadilan berwenang di Indonesia.
16. Perubahan Ketentuan
Kami dapat memperbarui Ketentuan ini sewaktu-waktu. Penggunaan layanan setelah perubahan dipublikasikan
berarti Anda menerima Ketentuan yang diperbarui.
17. Kontak
Untuk pertanyaan terkait Ketentuan ini, hubungi:
Bali Diving
Email: [email protected]
Office: Jl. Bypass Ngurah Rai 46E, Sanur, Bali – Indonesia
Dengan menggunakan situs ini atau layanan Bali Diving, Anda menyatakan telah membaca,
memahami, dan menyetujui Syarat & Ketentuan Layanan ini.
Terms of Service
Business Classification: KBLI 93242 – Diving Tourism
Effective Date: January 2025
1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of the website,
booking systems, digital platforms, and services operated by Bali Diving
("we", "us", or "our").
By accessing, browsing, or using any part of our services, you confirm that you have read,
understood, and agreed to be bound by these Terms. If you do not agree, you must not use our services.
2. Eligibility
You must be at least 18 years old, or the legal age in your jurisdiction, to make bookings.
Minors may only join certain programs with lawful guardian consent and subject to safety policies.
3. Services Provided (KBLI 93242 – Diving Tourism)
In line with KBLI 93242 – Diving Tourism, our services may include scuba diving activities,
try-diving/intro programs, fun diving, snorkeling, freediving, boat dives/trips, guiding services,
equipment rental, and other related services as described on our product/booking pages.
All services are subject to availability, safety requirements, sea/weather conditions,
certification requirements, and operational considerations.
4. Bookings, Payments & Pricing
Prices may change without notice. A booking is confirmed only after successful payment
or explicit written confirmation by Bali Diving (depending on the booking method used).
Payments are processed via third-party providers (payment gateway/bank). We do not store full card details
and are not responsible for payment processing issues beyond our control.
5. Cancellations, Refunds, Returns & Digital Purchases
All cancellations, refunds, returns, rentals, and digital purchases are governed by our
Return, Rental & Digital Goods Policy.
By making a booking or purchase, you explicitly agree to that policy in addition to these Terms.
6. User Responsibilities
You agree to provide accurate, current, and complete information. You are responsible for ensuring that you
meet health, swimming ability (if required), certification, and safety requirements for diving/water activities.
You agree not to misuse the website, interfere with system security, engage in fraud, or any unlawful activity.
7. Health, Safety & Assumption of Risk
Diving and water activities involve inherent risks (currents, waves, weather, underwater pressure, environmental factors, etc.).
By participating, you acknowledge and voluntarily assume all associated risks.
You must follow all briefings, SOPs, and instructor/dive guide instructions, and use equipment as directed.
For safety reasons, we may refuse or stop participation if conditions are deemed unsafe.
8. Schedule Changes Due to Sea/Weather/Operations
For safety reasons, Bali Diving may postpone, relocate, adjust itineraries, or cancel activities if sea/weather
conditions or operational factors are considered unsafe. Safety decisions are final.
9. Equipment Rental, Damage & Loss
Rental equipment is inspected before use. Participants must take reasonable care of equipment.
Any loss, damage, or missing parts may be charged at repair/replacement cost as assessed by us.
10. Intellectual Property
All website content (text, images, videos, logos, designs, and digital materials) is owned by Bali Diving
or its licensors. Unauthorized reproduction, distribution, or commercial use is prohibited.
11. Third-Party Services
Our services may involve third-party platforms (payments, training providers, transport, etc.).
Bali Diving is not responsible for third-party policies, changes, or outages.
12. Limitation of Liability
To the maximum extent permitted by law, Bali Diving shall not be liable for any indirect, incidental,
special, or consequential damages arising from the use of our services, website, or participation in activities.
All services are provided "as is" and "as available".
13. Indemnification
You agree to indemnify and hold harmless Bali Diving, its owners, staff, partners, and affiliates
from claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.
14. Privacy
Your use of our services is also governed by our Privacy Policy.
15. Governing Law & Jurisdiction
These Terms are governed by the laws of the Republic of Indonesia. Any disputes shall be subject to the
jurisdiction of the competent courts in Indonesia.
16. Changes to These Terms
Bali Diving reserves the right to update or modify these Terms at any time.
Continued use of the services after changes are posted constitutes acceptance of the revised Terms.
17. Contact Information
For questions regarding these Terms of Service, please contact:
Bali Diving
Email: [email protected]
Office: Jl. Bypass Ngurah Rai 46E, Sanur, Bali – Indonesia
By using this website or any services provided by Bali Diving,
you acknowledge that you have read, understood, and agreed to these Terms of Service.
